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TCQC Privacy Policy

This websites URL/domain address is: https://www.tcqc.uk and is owned by Tom Clark of TCQC who is hosting and maintaining the website.

Privacy Policy last updated: August 2nd, 2023

Key:

Our/Us/We = TCQC

You, Your = Consumer/Customer/User

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. 

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Data Protection

The General Data Protection Regulation (GDPR) means You have data protection rights with Us. You are entitled to the following rights:

 

Removal of data – You are entitled to request specific data is removed under the right conditions.

Access – You are entitled to request access to your data including copies of your personal information. Please note that we may charge a fee for this request.

Restricting processing – You are entitled to restrict Us from processing Your personal data; only under certain conditions.

Object to processing – You are entitled to object that We process Your personal data; only under certain conditions.

Data transferring – You are entitled to request whether We transfer Your personal data directly to Yourself or to another company/organisation.

Correcting Information – You are entitled to request Us to update any of your personal information or data we have that may be inaccurate, as well as any information that we do not have that would need including.

 

To exercise any of these rights, please contact Us. Please note we have up to one month [30 days] to respond to You.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

 

To provide and maintain our Service: including to monitor the usage of our Service.

To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

To provide You: with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

To manage Your requests: To attend and manage Your requests to Us.

For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

 

We may share Your personal information in the following situations:

 

With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.

For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.

With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.

With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.

With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.

With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address

  • First name and last name

  • Phone number

  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Cookies & Web Beacons

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyse Our Service. The technologies We use may include:

 

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

 

Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies and to disable/enable them here: What Are Cookies?.

 

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies settings via the Cookies & Privacy pop-up bottom of our webpages.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

 

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

CCPA – “Do Not Sell My Information”

Under the California Consumer Privacy Act (CCPA) We only collect the information You choose to give Us, and we process it with Your consent, or on another legal basis. We only require the minimum amount of personal information that is necessary to fulfill the purpose of Your interaction with Us; You are entitled to ask Us to delete any personal data We have collected for Our business (which could include disclosing categories and pieces of personal data); We don’t sell Your information to third parties; We only use Your information as this Privacy Statement describes. We are compliant with the General Data Protection Regulation (GDPR); keeping in mind that no matter where You live, or what Your citizenship is, We provide a high standard of privacy protection to all Our Consumers/Customers/Users around the world, regardless of Your country of origin or location.

You have the right to ask Us for personal information collected up to twice a year, in which We will have up to one month [30 days] to respond to You; please contact Us if You wish to do so.

Other Information

In the likely circumstance in which We will request for encrypted login credentials from Yourself/Your organisation for SMTP setup for instance, We will not disclose these sensitive and private details with any other person(s) or organisation(s) who are not in an authoritative capacity (i.e. police, government). We will only disclose any login details You provide to us to the police and/or government when requested. 

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services. We use free image mockups of Apple iMacs and Apple MacBooks from Anthony Boyd Graphics to use on this site & and with our advertising and posters via social media. We do not intend or wish to take any credit of the work as all licenses and copyright goes to the owner Anthony Boyd Graphics located here: https://www.anthonyboyd.graphics

Contact

If You have any questions about this Privacy Policy, please contact us:

  • By Our websites Contact page/email:  www.tcqc.uk/contact / tom@tcqc.uk

  • By phone number: 07799217992 (Tom Clark of TCQC)

  • By post: 43 Finch Drive, Griston Road, Watton, Norfolk, IP25 6WE

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